DC Mining Services

Our Uptime Pledge

We stand by our uptime guarantee of 99%. Our clients expect it, we deliver.

Rapid Miner Deployment

Three days is our promise. Ship your miners to us and we will have them up within three (3) business days. Units will be powered on and connected to our miner management software that you will then configure and connect to your pools.

In the rare event we don’t have your miners online for you to configure within three (3) days, we will issue a credit for one free day of mining for every day we are behind.

Rapid Response

We provide urgent care for your miners. Your uptime is our uptime.

Hard Reboots

Hard reboots (power cycling) are used when the software reboot.

Prospector View: Miner Monitoring

View and manage your ASIC miners with a private dashboard.

  • Real-time and historical earnings reporting.

  • Get alerts when your miners are down or not working properly.

  • Remotely configure and manage your miners with an intuitive interface to perform tasks, such as:

    • Changing Pools

    • Power Cycling

    • Update Passwords

    • Factory Resets

Metered Billing

Only Pay for Power Based on Actual Meter Usage

As part of our commitment to transparency and trust, we bill similarly to the standard server hosting model. One fixed rate, no hidden fees.

The benefits include:

  • Full control of when to run your miners. DC Mining understands volatility. We empower our clients to pause and resume mining as necessary to stay profitable.

  • Avoid paying full price when machines are underperforming. Our monitoring software pulls real-time API data from your machines to generate your power consumption reports.

  • Immediate reduction in billing for miners that go completely down. It may be a quick fix or require the miner to be shipped out for repair/warranty claims. No more waiting for credits.

    1. Complete the warranty or repair process with the manufacturer.

    2. Send us the RMA or repair ticket to put with your miner along with a prepaid shipping label.

    3. We will have it shipped out within three (3) business days.

    1. If we notice, we’ll diagnose. If you notice, give us a heads up.

    2. Send us the replacement part(s). Limited to fans, power supplies, hash boards and control boards. 

    3. We will replace the item(s) as per your direction and get the unit back online within three (3) business days of receiving the replacement parts.

  • Our facilities and services include:

    • Interior ASIC mining operations†

    • Regular filter changes in every container

    • Reliable 83.6% renewable power

    • Redundant internet bandwidth

    • 24/7/365 camera monitoring

    • Responsive Onsite technicians

    • Access to miner monitoring and control software

    • Metered billing

    † If you are interested in your own miner deployment we can help with that, too. Contact Us

“I know we have not worked together long, but what time we did, was a wonderful experience! I cannot speak highly enough of the customer service and support I have and continue to receive! Thank you, team!”

— Lonnie, IT and Cybersecurity Manager